FAQ

01. How is the manual available?
In digital support, via email.

02. Is the course certified?
If approved, you will receive a certificate with INEM accreditation, valid for 5 years.

03. Will it be possible to change the date?
No.

04. Can I cancel my registration?
No.

05. Can I request a refund of the registration fee?
Only if the course is canceled by the training entity will a refund be made.

06. The payment deadline has passed, what is the procedure?
After the deadline, re-register and make the payment.

07. I have the BLS course, will I have to attend the entire BLS-AED course?
Yes, the course will have to be attended in full to obtain approval.

08. Who provides the training?
Health professionals.